Browse our most frequently asked questions list below to learn everything you need to know!

How Far in Advance Should I Book My Rentals?

We recommend booking as early as possible to secure your preferred rental items, especially during peak event seasons like summer and holidays. Many clients reserve their rentals months in advance to ensure availability.

For best results:

  • Weddings & Large Events: Book 3-6 months ahead
  • Corporate Gatherings & Holiday Parties: Book 2-4 months ahead
  • Smaller Events: A few weeks to a month in advance is usually sufficient

Certain items in our collection are unique, one-of-a-kind rentals that book up quickly. Specialty décor, statement pieces, and high-demand items—such as our canopies—should be reserved as early as possible to guarantee availability for your event.

For bookings 1-2 years in advance, we can place orders on hold to secure your rentals, ensuring you lock in availability for your special event. However, we prefer to finalize payment after January 1st of the event year to allow for proper accounting.

Last-minute rentals may still be available, but choices could be limited.

Do You Require a Deposit to Reserve?

A 50%, non-refundable deposit is required to reserve your items and lock in your date. The remaining balance is due two weeks before delivery. We send a reminder and ask that you check your RSVP list to update the table and chair count. We accept all major credit cards for your convenience.

What Happens if an Item is Damaged?

Accidents happen, which is why our Damage Waiver helps cover typical scratches, marks, or tears. The 12% charge is applied automatically.

Covered Damage:

  • Surface scratches on tables or chairs
  • Breakage from normal use (handles, hinges)
  • Normal soiling and canopy wear

Not Covered:

  • Weather damage to wooden items
  • Misuse (standing on tables, overloading chairs)
  • Intentional damage (stapling, non-removable adhesive)
  • Loss, theft, excessive stains, or moving setup items
  • Animal or livestock damage

Important Guidelines:

  • Remove all tape or string before pickup
  • Chairs have a 250 lb weight limit
  • Chalkboards: Use regular chalk only—marker stains will incur a repainting fee

Lost or stolen items are not covered by the Damage Waiver and will need to be replaced with expedited shipping immediately to ensure availability for events the following weekend.

Do You Offer Discounts for Large Orders or Multi-Day Rentals?

All of our items are rented a la carte for the weekend, ensuring flexibility in your event planning.

We can accommodate longer rentals and any size event, so if you need extended rental periods or are planning a large gathering, let us know!

Typically, deliveries take place Friday between 9 AM – 5 PM, and we return Monday between 9 AM – 5 PM to pick up the items.

Can I Modify My Rental Order After Placing It?

Yes! You can make adjustments to your rental order depending on availability.

We require a 50% down payment, which is applied to your final total. This payment, along with an online signature, is required to reserve your items.

As your event approaches, we send a reminder email before the final payment is due. Once the final payment has been made, we may still be able to accommodate changes until delivery, depending on availability.

Linens require at least 2 weeks’ notice for modifications, as we source them from a specialty shop. Keep in mind that all payments made are non-refundable.

If you need to update your order, simply call, text, or email us to check availability. Please do not start a new online order since it will charge a second, unnecessary delivery fee.

Do You Have Package Deals for Weddings or Corporate Events?

Yes! We offer Small Event Bundles designed to simplify planning with coordinated tables, chairs, and essentials in one easy rental package. These bundles are perfect for weddings, birthdays, corporate events, and more.

With one-click ordering, you can quickly secure the items you need for a seamless setup without the hassle of selecting individual rentals.

Want to explore package options? Call us at 360-832-4548 or check out our Small Event Bundles section on our website!

What Time Will My Rentals Be Delivered and Picked Up?

Our standard delivery window is Friday between 9 AM – 5 PM. We’ll send a 2-hour estimated arrival window in advance and a text message approximately 30 minutes before we arrive so you’re not left guessing.

To ensure a smooth delivery, please have the driveway clear and accessible for our trailer. We ask that someone be on-site to accept the items. Rentals are delivered to the dock or door, or up to 30 feet from the back of our trailer—please ensure this area is ready.

We’ll return for pickup on Monday between 9 AM – 5 PM. All rentals should be packed and ready in the same condition and location as delivered.

Have special instructions or limited access? Just let us know—communication helps us deliver great service.

Do You Deliver to My Area?

We offer professional delivery to most of Pierce County, Washington, reaching up to 40 miles from Eatonville. This includes communities like Ashford, Bonney Lake, Buckley, Eatonville, Elbe, Enumclaw, Frederickson, Graham, Lake Tapps, Mineral, Orting, Parkland, Puyallup, Roy, South Hill, Spanaway, Sumner, and Tacoma.

Do You Deliver to Ashford?

We deliver to Ashford often and know the area well. As a popular destination town near Mount Rainier, Ashford is home to beautiful Airbnb stays and wedding venues—and we’re proud to be a trusted rental partner for events in the area.

Our delivery driver is experienced with the winding forest roads, homemade bridges, and unique access points that come with mountain venues. While our standard policy is to unload at the trailer, we offer enhanced delivery options for a fee—such as rolling tables and chairs closer to the ceremony site or navigating more complex drop-off paths.

We also coordinate closely with your venue and other vendors to avoid traffic jams on narrow roads—so your cake, flowers, and guests all arrive without a hitch

Do I Need to Be Present at Delivery and Pickup?

We require one person to be present at delivery to accept the items, verify the quantity, and initial the rental contract. This ensures everything is accurate and accounted for before we leave your site.

You do not need to be present at pickup, as long as all items are packed and ready in the same location and condition as they were delivered. We must have clear access to the items at the scheduled pickup time, and they should be protected from weather and theft until we arrive.

Can You Deliver on Weekends or at a Specific Time?

Our standard delivery window is Friday between 9 AM and 5 PM, with pickup on the following Monday. This schedule helps us serve multiple events efficiently and keep delivery fees reasonable.

If your venue or Airbnb has specific timing restrictions, or if you need weekend or after-hours delivery, we may be able to accommodate it depending on crew availability and logistics. After-hours and weekend rates will apply to these non-standard delivery times.

To explore special delivery options, give us a call.

Can I Pick Up My Rental Items Instead of Having Them Delivered?

We currently operate as a delivery-only rental service. We do not offer customer pickup, as we don’t have a staffed warehouse or the infrastructure to support self-service. All rentals are delivered directly to your event location by our team to ensure everything arrives clean, secure, and ready for setup.

Our rental items are larger and heavier than most people expect—for example, 25 chairs can weigh over 400 pounds, and 60″ round tables are wider than the bed of a standard pickup truck. Without the right equipment and experience, transporting these items can be difficult and even unsafe.

Our delivery systems are designed for efficiency and safety, using professional equipment and trained staff to protect your rentals—and your back. While we do charge a delivery fee, it’s not a profit center. It simply helps cover the hourly wages and fuel costs for our delivery team, who make two round trips to your venue—one for drop-off and one for pickup.

We’re here as a service to make your day go smoothly, so you can focus on celebrating—not hauling tables.

Please note: Rental items may not be moved to a different location than the one listed on your rental contract. This helps us ensure safe handling, accurate pickup, and proper coordination with your venue.

Do You Deliver to Packwood or Greenwater?

We do! While Packwood and Greenwater are outside our standard Pierce County delivery zone, we’re happy to deliver to both locations depending on the availability of our delivery crew and the logistics of your venue or Airbnb check-in and check-out times.

These mountain towns are popular for weddings, cabin rentals, and outdoor events—and we’re familiar with the unique terrain and timing challenges they can present. Because of the distance and access, extended delivery fees will apply, and we recommend booking early to ensure we can accommodate your date.

If you’re planning an event in Packwood or Greenwater, call us directly at 360-832-4548 so we can ask all the necessary logistics questions up front and provide a custom quote.

Do You Offer Setup or Takedown Services?

We offer a premium setup and takedown service for clients who want a seamless, professionally executed layout. With over 10 years of hands-on experience, countless industry courses and expos, and hundreds of weddings under our belt, we bring more than just rentals—we bring expertise.

This service goes far beyond unfolding chairs. It often includes multiple phone consultations, coordination with your venue, and sometimes even a site visit to ensure every detail is dialed in. On event day, our crew arrives with string lines, tape measures, and layout plans in hand to execute your setup with precision. Whether it’s aligning rows for a ceremony or spacing tables for a perfect reception flow, we treat your layout like a blueprint—not a guess.

This elite service is available by request and is quoted based on your event’s size, complexity, and location. If you’re looking for peace of mind and a polished finish, this is the option for you.

After your event, simply remove any decorations, personal items, and trash from the rental pieces—we’ll take care of the rest. No need to fold chairs or haul tables.
Moving tables bigger than a human is our specialty. Our crew is trained, equipped, and ready to handle the heavy lifting so you can focus on wrapping up your celebration, not breaking down furniture.

Do You Offer Event Planning Assistance?

While we don’t offer full-service event planning, we’re happy to share tips, timelines, and setup guidance based on years of experience. From layout suggestions to delivery timing, we’re here to help your event run smoothly.

Can You Recommend Other Vendors for My Event?

Yes! We’ve worked with some amazing local vendors over the years—from florists and photographers to DJs and caterers. 

What Size Tables and Linens Do You Offer?

We carry a variety of table sizes to suit your event needs, including:

  • 60″ round tables are our most popular
  • 48″ & 36″ round tables
  • 6′ Banquet tables
  • 8′ banquet tables
  • Cocktail tables for mingling or bar setups

Linens are available to fit each table size, with options for lap-length or floor-length coverage depending on your style and budget. We use a linen specialty company to handle all of the cleaning and pressing so we are able to offer nearly any size or color.

Do You Provide Backup Items in Case of Emergency?

We do not automatically include backup items, but we inspect and clean every rental before it goes out to ensure quality. If you’re concerned about weather, last-minute guests, or unexpected needs, we recommend adding a few extra chairs or tables to your order for peace of mind.

Submitting a quote request is quick and simple, allowing you to secure your event rentals hassle-free:

  1. Set Your Event Date – On any collection page, click the green “Set Event Date” button and choose your event date, delivery day, and return pickup day from the dropdown menu.
  2. Browse & Add Items to Your Cart – After browsing our collection, add your desired items to the cart and click the “Checkout” button to open the quote form.
  3. Complete the Quote Form – Review your selected items and quantities, then click Next. Enter your contact information, click Next, and provide event details such as venue location and any delivery or time constraints.
  4. Finalize Your Quote – Click “Get a Quote” to submit your request. You can edit your submission or send a message through the help button if needed.

Some items or addresses may not allow immediate booking, but don’t worry! You can contact us at 360-832-4548, and we’ll assist you with availability and scheduling.

We are at capacity for our inventory collections, so we do not purchase decorations after events. However, we offer a unique Bridal Market called “The Graduated Bride,” where graduated brides sell their leftover items to newly engaged brides, helping them find beautiful, budget-friendly wedding décor.

Interested in buying or selling wedding items? Call us at 360-832-4548 to learn more about The Graduated Bride and how to participate!

Still have questions?

Feel free to use our Contact Form to reach out to us anytime.